Information We Collect

We may collect personal and business-related information that you voluntarily provide when contacting us, submitting inquiries, or requesting quotations, including your name, company name, email address, phone number, and inquiry details. We may also automatically collect limited technical data such as IP address, browser type, and website usage information to improve our website performance.

How We Use Your Information

The information collected is used solely to respond to inquiries, provide product information, quotations, order support, and customer service. We may also use this information to improve our products, services, and website experience, in accordance with applicable laws and regulations.

Cookies and Website Data

Our website may use cookies or similar technologies to enhance user experience and analyze website traffic. These technologies help us understand how visitors interact with our website. You may disable cookies through your browser settings, though some website functions may be affected.

Information Sharing

JoyLabGo does not sell, rent, or trade personal information. Your data may be shared only with trusted service providers for business operations or when required by law. All shared information is limited to what is necessary and handled confidentially.

Data Security

We implement reasonable technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, or loss. While we strive to safeguard your data, no method of electronic transmission or storage is completely secure.

Data Retention

Personal information is retained only for as long as necessary to fulfill business purposes or comply with legal and regulatory requirements, after which it is securely deleted or anonymized.

Your Rights

Depending on applicable laws, you may request access to, correction of, or deletion of your personal information. You may also withdraw consent for data processing where permitted by law by contacting us directly.

Third-Party Links

Our website may contain links to third-party websites for your convenience. JoyLabGo is not responsible for the privacy practices or content of those external websites.

Policy Updates

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page and will become effective immediately upon publication.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact us through our official communication channels.